Download libusb-win32 for free. The library allows user space applications to access many USB device on Windows. Libusb-win32 device driver. When you plug the device into your USB, Windows will look for the associated driver, if it cannot find this driver then you will be prompted to insert the driver disc that came with your device. Common USB Device errors are ‘ usb port not working ‘, ‘device descriptor request failed error’ or ‘bugcodeusbdriver’ issues.

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Virtual COM Port Drivers for Ross-Tech USB Interfaces

Older Ross-Tech RS-232 Serial interfaces can be set to power up as 'dumb K-Line pass through' interfaces. This allowed those old Serial interfaces to be compatible with a wide variety of third-party applications which expect a 'K-line pass-through' serial interface. However, our USB interfaces present additional challenges. Early in their development, we found a number of technical advantages to using a 'direct' USB driver which bypasses the Windows Serial drivers entirely. Hence the USB drivers that ship with VCDS do not emulate a serial COM port and cannot be used with applications that expect to communicate via a serial port.
NOTE: The following applies to our legacy USB interfaces (HEX-USB, KII-USB and HEX-USB+CAN). It does NOT apply to our current HEX-V2 or HEX-NET interfaces. These new interfaces do not use a USB UART chip and cannot be be used for 'dumb K-line pass-through'!

In order to facilitate the use of third-party applications which expect to communicate with a serial interface, drivers that emulate a COM port are available. However, anyone thinking about using them needs to be aware of the following points:

• We do not offer installation support for these drivers. They should be used only by someone who is competent/comfortable installing (and possible uninstalling) USB drivers on his PC.

• We cannot offer any support for third-party software, nor any guarantee that it will work correctly with these drivers. Of course, the same would apply with a serial interface as well.

That said, here some installation notes:

• These drivers are compatible with Windows 2000 and newer. They should work with W2K, XP-32, XP-64, Vista-32 and Vista-64. We do not have any VCP drivers for Windows 98!

• Unzip the contents of the download into a new folder.

• With an interface plugged in, find it in Device Manager, right-click it, and select Update Driver.

• Depending on what drivers your system already has installed, you may have to 'force' these by telling the wizard not to search, but to let you specify what driver to install, then doing the Have Disk and Browse thing.

• There's also the possibility that the Virtual COM Port won't install automatically. We've found no real pattern why it does on some systems and not on others. If it does not, find the interface in Device > Manager. The name should show '... with VCP'. Open the properties sheet, click the Advanced tab, and make sure Load VCP is checked. Once checked, disconnect and re-connect the interface.

• Once the USB Serial Port is installed, you may need to change the COM Port Number (depending on how high a number the applications supports). Device Manager, Properties sheet for the USB Serial Port, Port Settings tab, Advanced button. The COM Port Number may change if you plug the interface into a different USB port, so I'd recommend always using the same USB port.

• VCDS should continue to work fine with these drivers installed. Leave VCDS set to USB, not a Virtual COM Port!

Assuming you've read and understand all of the above, you can download the 'Virtual COM Port' drivers here:

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Virtual COM Port Drivers

Copyright Notice:

GS-911 and associated material is Copyright © 2005-2021 by HEX Code. All rights are reserved. De-compilation, disassembly, reverse-engineering, alteration, use as a reference tool for the purpose of developing a product with similar functionality, and re-distribution in any form without the prior written consent of HEX is prohibited.

GS-911 Windows PC software downloads

Downloading the GS-911 software for Windows PC is easy! Just download the GS-911downloader, run it and follow the prompts!

GS-911wifi Utilities for MAC and Windows

These applications are used to register your new GS-911wifi, configure the Wifi settings, check for software updates and find devices on your local wifi network.

GS-911wifi Launcher for iOS and Android

These applications are used to find GS-911wifi devices on your local wifi network.

GS-911bluetooth software for Android and BlackBerry

Downloading the GS-911 apps for Android and BlackBerry is easy too. Just download the GS-911downloader, run it and it will open a browser window from where you can download the mobile app. A yellow GS-911 bluetooth interface is required.

If you do not know how to install an Android app from a file, it is easier from the Google Play Store here.

Which software should I download ?

Please see the related FAQ: 'which-gs-911-software-to-use', then download the appropriate software using the GS-911 Downloader.

For other information, such as How-To's, Installation Instructions, and FAQs, please find it on the Support page.

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Document and Brochure downloads

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Download these documents to read more on our products. The Quick Start Guides will get you up and running in no time!

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